REFUNDS/CANCELLATIONS:
Project Modifications:
Pickup & Insurance Policy - DC Custom Upholstery
At DC Custom Upholstery, we offer complimentary pickup and delivery of furniture and cushions as
a convenience to our clients. Please note:
- We are not a moving or freight company and do not perform any work on-site.
- Our team is fully trained to handle furniture with care during transport.
- We do NOT provide insurance certificates or additional documentation for residential pickups, as
this is not considered part of a contracted worksite or commercial delivery.
-We DO provide insurance certificates or additional documentation for commercial projects, as this IS considered part of a contracted worksite or commercial pick-up/delivery.
-As of 07/25/2025, we are no longer accepting on-site installs without approval.
We appreciate your understanding and look forward to treating your project with the highest level of
care and craftsmanship.
- Jose
Owner, DC Custom Upholstery